Gong

Revenue intelligence: calls, meetings, engagement data, flows, and statistics

Signs in with: Connection fields
Runs on: Cloud or On-Prem Worker
Operations: 60
Ready-made triggers: 1

Connect Gong

In Neblex open Connect › Connections and click New Connection.
Search for Gong and give the connection a clear name.
Fill in the fields. Secret values are encrypted and never shown again.
Click Test, then Create Connection.

Field	What to enter
API host prefixRequired	The first part of your Gong API base URL as shown on Gong's API page, for example us-12345 for https://us-12345.api.gong.io.Example: `us-12345`
Access keyOptionalSecret	The access key created on Gong's API page by a technical administrator.
Access key secretOptionalSecret
OAuth access tokenOptionalSecret	Only when the connection uses a Gong OAuth app instead of an access key: the access token it issued.

Triggers

For events that arrive as a webhook, add a Webhook trigger and enter its Webhook URL in Gong's webhook settings.

Event	What it does	How
Call matched an automation rule	Fires when a Gong automation rule with a webhook action posts a processed call's data.	Receives a webhook

Use it in a flow

Open a flow, open the node library and search for Gong.
Drag it onto the canvas and choose an Operation and your connection.
Map the operation's fields from earlier steps, or click Map with Matt.
Use Test this step to see what it returns, then save.

Operations

60 operations in 15 groups. Each one is a step you can add to a flow.

Audit1

List audit logslistLogs GET Log records of one type in a time range.

Call6

Add a call`addCall`	POST	Register a call recorded elsewhere; upload its recording afterwards with Add call media, or give Gong a download URL here.
Add call media`addCallMedia`	PUT	Upload the recording of a call registered with Add a call (up to 1.5 GB).
Get a call`getCall`	GET	One call's metadata by its id.
List call transcripts`listCallTranscripts`	POST	Transcripts of the calls in a date range or with the given ids, one record per call with its speaker-attributed sentences.
List calls`listCalls`	GET	Calls that took place in a date range, optionally in one workspace.
List calls with details`listCallsExtensive`	POST	Calls with their parties, content, interaction, collaboration and CRM context, filtered by date range, workspace, call ids or primary users.

Call access3

Give users access to calls`addCallUsersAccess`	PUT	Grant individual users access to calls.
List users with access to calls`listCallUsersAccess`	POST	The users who were given individual access to each of the calls.
Remove users' access to calls`removeCallUsersAccess`	DELETE	Withdraw individual users' access to calls.

Coaching1

List coaching metricslistCoachingMetrics GET Coaching activity of a manager's team in a time range.

CRM9

Delete a CRM integration`deleteCrmIntegration`	DELETE	Delete a generic CRM integration with the data uploaded through it.
Get CRM objects`getCrmObjects`	GET	The CRM objects of one type that Gong holds for the given CRM ids.
Get CRM request status`getCrmRequestStatus`	GET	The processing status, success count and errors of an asynchronous CRM upload.
List CRM integrations`listCrmIntegrations`	GET	The generic CRM integrations registered for the company.
List CRM schema fields`listCrmSchemaFields`	GET	The fields uploaded for each CRM object type, or for one type.
Register a CRM integration`registerCrmIntegration`	PUT	Register a generic CRM integration; its id is needed to upload CRM data.
Update integration settings`updateIntegrationSettings`	POST	Set the settings of an integration per integration type.
Upload a CRM object schema`uploadCrmSchema`	POST	Set the custom fields of one CRM object type.
Upload CRM objects`uploadCrmObjects`	POST	Insert, update or delete CRM objects of one type from a JSON Lines file (one object per line, up to 200 MB).

Data privacy4

Erase data for a phone number`erasePhoneNumber`	POST	Permanently delete a phone number and every element associated with it.
Erase data for an email address`eraseEmailAddress`	POST	Permanently delete an email address and every element associated with it.
Find data for a phone number`findPhoneNumberReferences`	GET	Every email, call, meeting and CRM record that refers to a phone number (E.164 with a leading +).
Find data for an email address`findEmailAddressReferences`	GET	Every email, call, meeting, CRM record and engagement event that refers to an email address.

Engage flow6

Assign prospects to a flow`assignProspectsToFlow`	POST	Assign CRM contacts or leads to an Engage flow.
List Engage flow folders`listFlowFolders`	GET	A user's personal flow folders and the folders shared with them.
List Engage flows`listFlows`	GET	The flows a user owns and the flows shared with them.
List prospects' flows`listProspectFlows`	POST	The flows each of the given CRM prospects (contacts or leads) is assigned to.
Unassign a prospect's flows`unassignFlowsByCrmId`	POST	Remove a CRM prospect from one flow, or from all of its flows.
Unassign flow instances`unassignFlowsByInstanceId`	POST	Remove prospects from flows by flow instance id.

Engagement4

Add a digital interaction`addDigitalInteraction`	POST	Report a prospect's interaction with digital content (a web visit, a document view, a form) so it appears on the account timeline.
Report a content share`reportContentShared`	PUT	Report that content was shared with a prospect.
Report a content view`reportContentViewed`	PUT	Report that a prospect viewed shared content.
Report a custom action`reportCustomAction`	PUT	Report any other action a prospect took on content.

Library2

List calls in a library folder`listLibraryFolderCalls`	GET	The calls saved in one library folder with their snippets and notes.
List library folders`listLibraryFolders`	GET	The public library folders, optionally of one workspace.

Meeting4

Create a meeting`createMeeting`	POST	Schedule a Gong meeting and invite its participants.
Delete a meeting`deleteMeeting`	DELETE	Cancel and delete a Gong meeting.
Update a meeting`updateMeeting`	PUT	Change a Gong meeting's time, title or invitees.
Validate the meeting integration`validateMeetingIntegration`	POST	Whether the meeting integration works for each of the given users.

Permission5

Create a permission profile`createPermissionProfile`	POST	Create a permission profile in a workspace.
Get a permission profile`getPermissionProfile`	GET	One permission profile with all of its access levels.
List a permission profile's users`listPermissionProfileUsers`	GET	The users assigned to one permission profile.
List permission profiles`listPermissionProfiles`	GET	The permission profiles of one workspace.
Update a permission profile`updatePermissionProfile`	PUT	Replace a permission profile's settings.

Settings4

List call outcomes`listCallOutcomes`	GET	The call outcomes the company has defined.
List keyword trackers`listTrackers`	GET	The keyword trackers, in one workspace or in all of them.
List scorecards`listScorecards`	GET	The scorecards with their questions.
List workspaces`listWorkspaces`	GET	The company's workspaces.

Statistics5

Get activity by period`listAggregateActivityByPeriod`	POST	Each user's activity aggregated per day, week, month, quarter or year.
Get aggregate activity`listAggregateActivity`	POST	Each user's activity aggregated over a date range.
Get daily activity`listDailyActivity`	POST	Each user's activity per day in a date range.
Get interaction stats`listInteractionStats`	POST	Interaction statistics (talk ratio, longest monologue, interactivity, patience) per user for a date range.
List answered scorecards`listAnsweredScorecards`	POST	Scorecards answered for reviewed users, by call date or review date.

Task2

List a user's tasks`listTasks`	POST	A user's flow and manual tasks filtered by type, action and status.
Update a task`updateTask`	PATCH	Complete, dismiss, reopen or reschedule a task.

User4

Get a user`getUser`	GET	One user by id.
Get a user's settings history`getUserSettingsHistory`	GET	The changes to one user's settings over time.
List users`listUsers`	GET	Every user of the company.
Search users`searchUsers`	POST	Users filtered by creation date or ids.